Thirst Shots: Bourbon
In the latest edition of Thirst Shots, we uncover 3 distinct opportunities for bourbon brands to bring fresh perspectives to centuries-old customs, without losing credibility. Bourbon has long been celebrated as the quintessential American spirit. And while its rich history has always driven relevance, we’re beginning to see how an over-reliance on one-dimensional category stories can limit its potential.
Thankfully, evolving consumer demographics, flavor preferences, and experiential choices, present opportunities for brands to lead the way in defining a new era of bourbon.
However, to do so, they will need to blow the dust off bourbon tradition and consider a holistic innovation strategy that drives the category forward.
So, how can you bring fresh perspectives to centuries-old customs without losing credibility?
01 Moving beyond Americana
Brands’ near-universal use of Americana as the category’s foundation has blurred brand lines, creating a homogenous world of bourbon. In a category saturated with compelling stories and high-quality liquids, brands will need to reconsider their innovations, brand identities, and consumer interactions to achieve substantial differentiation.
For instance, while Scotch has historically been represented by a singular display of time and place, brands are beginning to reinterpret their heritage to drive distinction.
How might you disrupt bourbon’s traditional tropes to differentiate your brand and captivate a new generation of consumers?
What if…
-
You engage unexpected contributors for a new POV?
Category expertise is essential, but so is welcoming unconventional partners. Other sectors have engaged visionaries, such as Polaroid and Lady Gaga, to unlock cultural relevance and revolutionary ideas. Bourbon has a similar opportunity. Partnering with those who align with your ethos instead of your category introduces new perspectives that propel brands.
-
You defy category design cliches to carve your niche?
Bourbon’s clichéd Americana-inspired designs transport consumers to a singular time and place. Now, bourbon brands can look to others who have broken free from their heritage’s shackles to create an ownable world. For instance, Veuve’s bold designs and activations have shaped a distinctive solaire state of mind.
-
Your passions catalyze communities?
By contributing to communities with a shared history, ethos or values, brands can earn unique cultural currency – currency that engages a niche consumer base to help further transcend the bourbon bubble. Take Hennessy x NBA whose shared celebration of building upon tradition — “the season that never ends.” — has placed them in a unique world within cognac.
02 Architecting experiences
Given a fundamental shift in how consumers expect to be met, bourbon’s traditional emphasis on process and provenance risks losing its allure. To stay relevant, bourbon brands must consider how they engage consumers in ways that transcend their products.
Other categories are listening, crafting intricate experiences that elevate brands from a sum of their product portfolio to captivating destinations. These immersive touchpoints create positive brand associations, fueling recruitment and enduring brand loyalty.
How can we transition from storytellers to architects of the next generation of novel, memorable experiences?
What if…
-
You abandon the tasting for a multi-sensory journey?
Most of us know what bourbon tastes like. Instead, why not ask yourself what your bourbon sounds like? What it feels like? What it looks like? Multi-sensory experiences aren’t just novel — they evoke memories, sensations, and feelings, making every current and future consumer touchpoint an emotional one.
-
You turn your story into more than a textbook?
Bourbon has exhausted written tales of provenance and process. It’s time to reconsider the stories we tell and how we tell them. Take Ruinart & David Shrigley whose “Unconventional Bubbles” immersive exhibits and digital experiences welcome consumers into the maison’s unique world of wine with whimsy.
-
You put your brand home on the map?
Bourbon tourism has largely been limited to distilleries and tasting rooms, but we know consumers are looking for engaging experiences and theater. Johnnie Walker’s Princes Street home offers shopping, dining, performances, and more. How might you leverage your brand’s “reasons to believe” to ensure that your home is unmissable?
03 A sip for every occasion
Bourbon has long been restrained by rules, regulations, and rituals, confining it to limited environments and serves — but it’s no longer just your grandfather’s leather-chair-drink.
The last decade has seen an exorbitant increase in more diverse American whiskey consumers, as well as a larger on-trade presence. With a changing demographic and more frequent consumer interactions, there is opportunity to explore new avenues for recruitment and consumption.
How can we abandon outdated whiskey tropes and invite consumers to explore new bourbon occasions and serves?
-
You introduce new rituals that loosen bourbon’s collar?
Bourbon is largely associated with outdated rituals like the fireside cigar. Introducing experiences that inject a bit of play into the category is a way to show younger consumers that bourbon doesn’t have to be so serious. For instance, Johnnie Walker has added a touch of super-lux levity to scotch rituals by introducing the “caviar bump” with their Elusive Umami edition.
-
You use flavor to create an intriguing, softer sip?
As consumers become more discerning and embrace global cuisines, they’re seeking good-for-you flavors that feel welcoming and warm: miso, chamomile, matcha. Leveraging these flavors wouldn’t only appeal to consumers’ evolving tastes, but would challenge the notorious bourbon burn, inviting younger consumers into the mix.
-
You position mixologists as creative ambassadors?
The on-premise presents opportunities to expand consumers’ perceptions of bourbon by allowing them to experience the spirit’s versatility firsthand. Signature cocktails or events like the Chivas Masters, which invite consumers to vote on mixologists’ works, are a creative, engaging way to challenge what consumers think they know about bourbon.
Want to continue this conversation? Has this sparked an idea for your brand? We would love to hear from you, get in touch: studio@thirstcraft.com