Our Account Managers are the ‘go-to’ contact for our clients, representing Thirst’s creative work and values externally. With big picture thinking and a positive attitude, you’ll successfully lead several teams to exceed client expectations and grow your accounts.
- Exceptional communication and organisational skills.
- Confidence and unwavering positive attitude
- Commercial mind with the understanding of profitability
- Tackle challenges head on, finding the best solutions for creative and clients.
Providing the very highest quality service with the Thirst style
Liaising daily, both remotely and in person, with clients all over the world
Owning, growing and nurturing key client relationships
Managing and maintaining your accounts – proposals, briefs, contracts, time tracking, invoicing, profitability, negotiation, planning
Write engaging and accurate proposals to secure work
Supported by senior team, create development plans for your clients, understanding objectives, spotting new opportunities and proactively drive to conversion
Delivering projects smoothly from start to finish, co-ordinating and inputting at all stages
Liaising with the teams to ensure projects are on brief and shit hot
Sound understanding of strategy and able to support on brief writing, research, offer a strong client view, market and project understandingBecoming a client expert, acting as their voice within the agency
Articulate clients’ insights, business and brand plans to the wider team to inspire development and briefs
Sound understanding of Thirst’s creative process and how to manage projects to achieve profitability while delivering world class work
Building best in class creative presentations and presenting back to client teams
Understand client expectations and can interpret feedback to get to the heart of what’s really going on
Making sure all work that goes to the client is of the highest standard
Excellent attention to detail
Working closely with our production team to ensure that projects are realised as expected
Ensuring all work is exceptional from start to finish
Developing an understanding of sustainability through design and learning on projects when require
Knowing and loving both the design and drinks industries
Being a champion for our strong, simple, shit hot ethos
Be a source of knowledge to our own team and clients, sharing latest thinking and design inspiration
Be knowledgable on market, category and consumer trends as well as brand and design trends to offer interesting point of view and understand project opportunities
We review applicants continuously, and we will hire when we find the right candidate.
We foster a welcoming, diverse and inclusive workplace culture where everyone is treated with respect and dignity.
Each of us thrives when everyone feels valued for who they are, regardless of gender, race, religion, social class, disability, sexual orientation or background. We leave no room for discrimination of any kind because we believe we have a unique opportunity and obligation to design more equitable ways of living and working.
As long as you have the experience required for the role, we welcome applications from all walks of life and these will be judged on talent, first and foremost.
- Client Leadership
- Hybrid From Glasgow Studio
Excited? Hell yes. Interested? Then fill in our application form with relevant portfolio or work (PDF only please), together with a CV