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  • Account Director

    Team:
    • Client Leadership
    Location:
    • UK
    Remote Status:
    • Hybrid or Remote
    Employment Type:
    • Full-Time

    Apply

    Email work@thirstcraft.com with your CV and include why you think you are the right person for this role, as well as your salary expectations and current notice period.

    Account Director with expert knowledge of the drinks industry, you’ll identify opportunities & solutions for our top-tier client base. A natural leader and entrepreneur, your work will benefit both clients and the company, driven by a desire to be the best in your field.

    Key Characteristics

    Building strong relationships and true client partnerships.
    Natural leadership skills and drive.
    Commercial mind with the understanding of profitability.
    Ability to proactively spot and seize commercial opportunities.
    Ability to negotiate at the highest level.
    Strong understanding of the drinks industry.

    • Delivering exceptional service to clients.

      Balance intuition with intellect, bringing a unique point of view to clients and brands.

      Liaising daily, both remotely and in person, with clients all over the world.

      Owning, growing and nurturing key client relationships to build lasting partnerships.

      Develop deep bonds with our very top clients across the Group Business, understanding their challenges and goals.

      Inspire clients through design and strategy to position ourselves as the expert and unlock new opportunities.

      ​Leading projects (independently or with junior team) with total control inc. timelines, resourcing, milestones, budgets, profit, tracking and supplier conversations.

      Write engaging, bespoke proposals using strategic insight to secure new work and able to negotiate with clients to maximise profits.

      Expert pricing and cost management, ensuring teams operate on budget and spotting opportunities for new scope to maximise profits.

    • Develop annual brand plans and set annual targets for your clients.

      Building a deep knowledge of clients business and brand plans, to create development plans, understanding objectives, opportunities, commercial success and drive to conversion.

      Responsible for assessing targets quarterly, planning to fulfil targets and ensuring team is on track to reach targets.

      Expert planning and financial forecasting, particularly quarterly.

      Proactively solving challenges, identifying opportunities to grow revenue with an entrepreneurial mind.

    • Expert understanding of Thirst’s strategic process and able to support on brief writing, research, offer a strong client view, market and project understanding​.

      Able to positively challenge team leads with confidence and insight to deliver the best work possible.

      Making sure work is on brief, on budget and inspiring for our clients​.

      Becoming a client expert, acting as their voice within the agency.

      Use insights and strategic understanding of your client’s business & brands to create new briefs and achieve great work.

      ​Working closely with the strategy and creative leadership to secure and win client pitches.

    • ​Expert understanding of Thirst’s creative process and how to maximise efficiencies to deliver maximum profitability while delivering world class work.

      Able to unite teams towards a world class goal and deliver inspiring work for our clients.

      Not afraid to question the boundaries, always seeking to push the work further.

      Developing and leading client presentations with team in a way that is fitting with our culture, ethos and expert positioning.

      Understand client expectations and feedback to get to the heart of what’s really going on.

      Meticulous attention to detail.

    • ​Expert production management, engaging the right team members at the right time.

      Ensuring last 5% is exceptional.

      Developing a strong understanding of sustainability through design and pushing projects when required.

      Working closely with our production team to ensure that projects are realised as expected.

    • Knowing and loving both the design and drinks industries.

      Being a champion for our strong, simple, shit hot ethos​.

      Passion for great design and a deep understanding of what works in market.

      Be a source of knowledge to our own team and clients, sharing latest thinking and design inspiration.

      Be knowledgable on market, category and consumer trends as well as brand and design trends to offer interesting point of view and understand project opportunities.

      Champion outstanding collaboration between departments.

    • Support the Client Services Director in the training and development or junior members of the team.

      Positively challenging the wider team to ensure all client work is of the highest standard and will have a positive impact on their business.

      Ability to confidently and positively control a room in keeping with our fun to work with fun to work for ethos.

      Delegate clearly and get the best out of junior team members to allow yourself to go after the right opportunities.

      Interrogate wins and losses to understand learnings and team development opportunities.

      Lead client pitches and new business opportunities, successfully introducing Thirst to new leads.